We recognize that nursing homes and assisted living facilities are at high risk for contracting and spreading infectious diseases including COVID-19 (Coronavirus Disease 2019). Our utmost concern is for the health and well-being of each of our residents and to ensure our staff is healthy and able to continue to care for residents.
We continue to take cautionary measures and follow CDC guidelines. We are also receiving information from state and local officials. Please review this information and see the precautions we are taking to protect against COVID-19.
The measures we are taking include:
- Clear and constant communication with staff, residents, and visitors
- Posting signs and reminders at the facility
- Communicating verbal answers from staff to residents and visitors
- Posting information to our website
- Protection with our workforce includes:
- Screening employees and residents for symptoms of acute respiratory illness (fever, cough, difficulty breathing)
- Sick leave policies are non-punitive and flexible
- Encouraging sick employees to stay home and call in replacement staff
- Training and ensuring proper use of personal protective equipment (PPE)
- Protection with our residents includes:
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- Testing patients at the onset of respiratory symptoms
- Separating covid-positive residents in secure isolation rooms for 10 days after receiving a positive test
- Staff follow strict adherence to the use of PPE when entering and exiting infected patients rooms
- Staff participate in frequent in-service trainings on hand hygiene
- Disposable meal trays and utensils are used for infected patients and immediately discarded after use
- Increasing cleaning in common areas (therapy rehabilitation area, dining area, activity area, lobby area, etc.)
- Visitors temperatures are recorded and symptoms are screened at entry. Guests with respiratory symptoms or temperatures above 98.9 are barred entry
- Masking is encouraged for all staff and visitors but not required at this time per San Mateo County guidelines since March 2024.
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We appreciate the confidence and trust you have in us to care for family members. We will keep you informed as we navigate the ongoing situation.
